{"id":586,"date":"2026-06-22T19:16:15","date_gmt":"2026-06-22T19:16:15","guid":{"rendered":"https:\/\/ibhm-company.com\/sin-categorizar\/self-service-kiosks-are-not-new-they-have-existed-since-1986\/"},"modified":"2026-06-22T19:29:13","modified_gmt":"2026-06-22T19:29:13","slug":"self-service-kiosks-are-not-new-they-have-existed-since-1986","status":"publish","type":"post","link":"https:\/\/ibhm-company.com\/en\/news\/self-service-kiosks-are-not-new-they-have-existed-since-1986\/","title":{"rendered":"Self-service kiosks are not new: they have existed since 1986"},"content":{"rendered":"

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The first self-service kiosk was created in 1986 by David R. Humble in Florida, USA. The idea arose from an everyday experience in a supermarket, where he observed an impatient customer in line decide to scan their product themselves. This made him think: “Why can’t anyone check themselves out in the store?” <\/p>\n

Shortly thereafter, the first self-service kiosk was introduced, and the technology has not stopped evolving since then. Today, global brands such as Target, Walmart, Tesco, Carrefour, McDonald’s, 7-Eleven, or Uniqlo have adopted self-service systems, with demand skyrocketing during the pandemic. <\/p>\n

Despite challenges such as theft, regulation, or customer adaptation, self-service kiosks continue to advance, becoming increasingly versatile and comprehensive. As technology progresses, they are shaping a more convenient shopping experience for everyone. <\/p>\n

Four types of self-service kiosks according to the product identification method<\/strong><\/h2>\n
\n\n\n\n\n\n\n\n\n
Technology<\/th>\nApplication Information<\/th>\n<\/tr>\n<\/thead>\n
Touch menu<\/strong><\/td>\nScenarios:<\/strong> stores with a simple product catalog \u2014 self-ordering kiosks, ticket vending machines, or products without barcodes such as fruit and vegetables.
How it works:<\/strong> items are selected from a list on a touchscreen to complete the payment.
Recommended screen:<\/strong> 21.5″ to 32″ vertical touch monitor that facilitates selection and displays product information clearly.<\/td>\n<\/tr>\n
Barcode scanning<\/strong><\/td>\nScenarios:<\/strong> retail such as supermarkets and convenience stores.
How it works:<\/strong> the product’s 1D or 2D barcode is scanned to complete the payment.
Recommended screen:<\/strong> water and dust-resistant touchscreen, with high hardness and impact resistance to extend the equipment’s lifespan.<\/td>\n<\/tr>\n
RFID sensors<\/strong><\/td>\nScenarios:<\/strong> high-end retail such as clothing stores or boutiques.
How it works:<\/strong> detects items using RFID tags without the need to scan each product. It is the most convenient option for the customer, although RFID tags have a higher cost.
Recommended screen:<\/strong> ultra-thin, slender, and elegant frame design that integrates with the store’s decor and reinforces the brand image.<\/td>\n<\/tr>\n
AI image recognition<\/strong><\/td>\nScenarios:<\/strong> sale of unpackaged products, such as bakeries and cafes.
How it works:<\/strong> identifies products through image recognition, without the need for barcodes or RFID. It is very efficient, although recognition can be affected by product placement.
Recommended screen:<\/strong> high-brightness touchscreen with anti-reflective treatment to ensure clear visualization even in environments with complex lighting.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

As artificial intelligence advances, self-service kiosks are becoming increasingly powerful. The main challenge remains improving business efficiency and offering a smoother checkout experience for the customer. At IBHM, we offer a wide variety of touchscreen solutions adapted to every environment, accompanying the evolution of smart retail. Contact us and together we will find the perfect display solution for your project. <\/p>\n

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The first self-service kiosk was created in 1986 by David R. Humble in Florida, USA. The idea arose from an everyday experience in a supermarket, where he observed an impatient customer in line decide to scan their product themselves. 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